To tip or not to tip — is not the question. How much or when to tip pizza delivery driver– that is the question.

I saw the following question posed most recently on the Twitter account of Perfect Crust Pizza Liners:

How much do you tip your pizza delivery person? Standard flat rate every time? $2? 20%?

Tips to Other Service Providers?

I decided to look into what other service providers were getting. The Money Matters website indicated that these were the going rates to tip other service providers:

  • Bartender: $1 per drink or 15% of the tab, whichever is greater
  • Valet: $2 to return your car
  • Restroom attendant: 50 cents to $1
  • Barber or hairdresser: 15% – 20%
  • Skycap: $1-2 per bag, $2 minimum
  • Hotel doorman: $1-2 per bag, $2 minimum
  • Hotel concierge: $5 for getting reservations, no tip for directions
  • Hotel housekeeper: $2-5 per night

And then there was the story of the pizza order with no money-based tip. Apparently the buyer only had enough funds to purchase the pizza. A request was left at the door for the driver to “take a slice” as compensation. 

Eight slices. So, 20% would be at least a slice!

Then I found these (and other) tips on the Pizza Needs website. Check them out (while you are eating pizza?)

Tip Pizza Driver if There is a Delivery Charge?

Yes. First, call the restaurant and see if this delivery charge goes directly to the driver. If it does, make sure this charge equals 15% of your order and is over $3. If it does not, tip as directed.

Tip Less if Pizza Delivery is Late?

Yes. How late are we talking? If the driver is more than 15 minutes late, call the restaurant for an updated arrival time. Often, the restaurant is at fault because orders are backed up, not the driver. So do not reduce the tip unless you are sure the driver is the problem. If the driver is already out on deliveries and your order is more than 30 minutes late, you may reduce the tip to 10%.

Tip Less if Pizza Order Incorrect?

No. Call the restaurant and have them either send the correct order or issue a refund. You’d like to think the driver double-checks the order before leaving. But restaurants typically have expeditors prepare the bags. And they then hand them off to the drivers for efficiency’s sake, so the driver should not be penalized.

Tip if Ordered Online?

Yes. Online ordering is merely an added convenience; the delivery driver is still performing his or her duty. If you paid online by credit card, the delivery driver will share a receipt with you to sign. The receipt includes a tip line. If paying with cash, you will tip in cash.

So, 20% seems like equitable compensation for someone who drove a long way to deliver something to you. Usually at night. And sometimes in bad weather.

What do you tip the pizza delivery driver?

(What type of content should your business website blog offer? Advice rather than product promotion. Be a valuable info resource rather than an irritating source of sales pitches. For example, if you own a pizza shop or restaurant, then you might share this type of content. Contact me if interested.)